Contact us

Our services are relaunching

As of Saturday 28th November 2020, our e-mail helpline services will be resuming. From 12:00pm, our mentors will be available to respond to your emails.

E-mail Support

Chat Support

Our chat services remain

Telephone Support

Our telephone services remain suspended

    Press Office Enquiries

    For all press office enquiries, please contact [email protected] A member of our public affairs team will respond to any queries as soon as possible.



    For general complaints, please contact [email protected] The public affairs team will route your complaints to the relevant department as soon as possible. If your complaints relate to a matter of concern regarding a child or young person, please contact our Safeguarding Team directly at [email protected]