Contact us
Our services are relaunching
As of Saturday 28th November 2020, our e-mail helpline services will be resuming. From 12:00pm, our mentors will be available to respond to your emails.
E-mail Support
E-mail [email protected]
Chat Support
Our chat services remain
suspended
Telephone Support
Our telephone services remain suspended
Press Office Enquiries
For all press office enquiries, please contact [email protected] A member of our public affairs team will respond to any queries as soon as possible.
Complaints
For general complaints, please contact [email protected] The public affairs team will route your complaints to the relevant department as soon as possible. If your complaints relate to a matter of concern regarding a child or young person, please contact our Safeguarding Team directly at [email protected]